Whether you’re a homeowner, a landlord, a real estate investor, or running an Airbnb, managing a property can be a huge headache—especially if you’re located far away. There may be tenants to deal with or clean up after, emergency repairs to be done, or renovations to supervise. Yoel Kaufman, founder of SCRUBS Cleaning and Maintenance, noticed this need among his clients and decided to expand his services to include property management. We interviewed him about this recent development.
So, Yoel, what is SCRUBS Management?
The goal of our new service is to make it possible for property owners to enjoy the benefits of their investment without any worry. We take over all the burdens of running a property, whether it’s a home, an Airbnb, or a business space—from day-to-day maintenance work to addressing electric or plumbing emergencies, doing the cleaning and the laundry, stocking the fridge, or even putting your home on the market. This means that your tenants or guests will have their needs met in a prompt and professional manner without you lifting a finger.
What about SCRUBS are you most proud of and why is property management your next career move?
I am most proud of the quality relationships that I have built with my clients and my reputation as an honest and trustworthy individual. We have specialized in building trust, honesty and strong relationships with clients and vendors and have learned exactly what our clients expect and how to go above and beyond. Numerous clients have asked me to manage their properties, which pushed me to explore property management and other ways that I could make their lives a little easier.
What do you do as a property manager?
Our clients’ concerns are our constant concern. We work around the clock to make sure your investment or vacation property is running as safely and smoothly as possible. Some of the regular tasks we deal with include: checking on your apartment weekly; checking that the alarm system is active and following up ASAP when the alarm is triggered; scheduling and organizing service or maintenance personnel; receiving deliveries; performing cleaning services; pre-arrival prep and shopping; car services; and handling issues with plumbing, electricity, or renovations. We do whatever we can to take the stress of these issues off your shoulders.
What does this include?
Each management agreement is specifically tailored to the owner and the property. We find ways to improve the property and we oversee construction projects. We can advertise the property, screen tenants, negotiate professional leases and document the property’s condition as renters move in and out, and much more. A huge advantage in using our company is that your property will receive the proper maintenance and care it deserves. Reliable skilled technicians are surprisingly difficult to find in Israel, especially on erev chag. If you entrust us with managing your property, it will be efficiently maintained by our team of professionals, no matter the time of the year.
With a network of friends and relatives in the area, why would someone need a property manager for their Israeli property?
Like many things in life, there is a benefit to having a specialist do the job. Relying on friends and family may seem convenient at first, but it can get awkward. What if there is a problem that requires investing a significant amount of time to solve? What if it involves some knowledge or expertise they don’t have? Your friends’ potentially unprofessional decisions may harm your investment and place unnecessary strain on your relationship. Hiring us means that you will not have to rely on people to do you favors. Our job is to protect your investment and we’re here to serve you.
What motivated you to open SCRUBS Management?
We recognized a need for services that went beyond cleaning. We repeatedly saw people buying amazing homes for investment or vacation and then finding themselves unhappy with the mediocre management services available to them. SCRUBS Management was created to rectify that. We believe property management is a specialist profession. It demands attention to the most minute details, efficiency, in-depth understanding of the real estate market and its trends, local legal know-how, basic building knowledge, and the ability to resolve situations that may involve high-strung emotions.
Why choose SCRUBS Management over other property management companies, some of which have been in business for longer than you?
We are close and easily accessible. With SCRUBS Management, you get honesty, con-
sistency, reliability, constant availability, and the knowledge and reassurance that you are working with a name you can trust. We have an impeccable reputation, particularly in the Anglo community, and are fully committed to our clients. Our quick turnaround time on all requests is a service that greatly benefits our clients.
When you put your investment into our care, you can move forward with peace of mind, knowing that we will treat it like our own. Our referrals speak for themselves. Let us take the worry and work out of managing your property.